Herrman & Herrman, P.L.L.C.
8122 Datapoint Dr #816, San Antonio, TX 78229
Strong client advocacy with mixed communication and medical support experiences
Herrman & Herrman demonstrates exceptional case outcomes and client dedication, particularly through attorneys like Jonathan Garza. However, client communication and medical treatment coordination show significant room for improvement.
Our Score
6.7
out of 10
Google Rating
★ 4.8
20 reviews
106 sentences
Scores by Category
From 20 reviewsClient Communication
Communication varies widely, with proactive updates balanced against inconsistent response times and occasional client frustration.
"They truly took the time to listen and made sure my father felt supported and informed throughout his case."16 mentions
Attorney & Staff Quality
"Thankfully, Attorney Jonathan Garza from Herrman & Herrman Law Firm accepted my case."4 mentions
Case Outcomes & Results
"What stood out most was their dedication and attention to detail — they went above and beyond, and the outcome exceeded our expectations."6 mentions
Trust & Character
"Our family is incredibly grateful for the legal team who represented my father."30 mentions
Medical Care & Cost Support
"The firm has shown unwavering commitment to our case, providing outstanding support for our injuries."4 mentions
What Clients Say
They go above and beyond
Attorneys truly care about my situation
Professional and dedicated legal representation
Frequently Asked Questions
How quickly does Herrman & Herrman, P.L.L.C. respond to client calls and messages?
Response times are inconsistent, with some clients reporting weeks-long delays in communication. The firm's response time scored 3.6/10, indicating significant challenges in timely client communication.
Does Herrman & Herrman, P.L.L.C. update clients without them having to ask?
The firm scores 7.5/10 for proactive updates, with many clients reporting being kept informed throughout their case. However, some clients note minimal communication except at critical moments.
Does Herrman & Herrman, P.L.L.C. fight hard for the best possible outcome for clients?
The firm consistently scores 10/10 for fighting for clients, with attorneys like Jonathan Garza demonstrating professional dedication and securing settlements that often exceed client expectations.
Do clients recommend Herrman & Herrman, P.L.L.C. to others after their case?
The firm scores 8.9/10 for recommendations, with most clients expressing gratitude and appreciation for the legal team's efforts, despite some negative experiences.
Does Herrman & Herrman, P.L.L.C. treat clients with genuine compassion and care?
Clients report a 7.5/10 score for treating clients as people, with many highlighting the firm's professional and compassionate approach throughout the legal process.
Strengths
- Delivering outstanding case results beyond client expectations
- Attorneys who genuinely fight for and care about clients
- Providing compassionate and thorough case explanations
Watch Out For
- Inconsistent response times to client inquiries
- Challenges with medical treatment coordination
- Occasional communication gaps during case progression
Who Is This Firm For?
Best for Slip and Fall Claims
Clients seeking passionate legal representation who value personal attention and substantial case outcomes.
Case Types Mentioned
Client Voices
"What stood out most was their dedication and attention to detail — they went above and beyond, and the outcome exceeded our expectations."
"My father was awarded significantly more than he ever imagined, which has made a meaningful difference for our family."
"Our family is incredibly grateful for the legal team who represented my father."