Carabin & Shaw
875 E Ashby Pl #1100, San Antonio, TX 78212
Solid personal injury firm with strong communication and client-focused approach
Carabin & Shaw demonstrates high-quality legal representation with particularly strong attorney knowledge and client care. While case outcomes show some variability, the firm consistently receives positive feedback about professionalism and dedication.
Our Score
8
out of 10
Google Rating
★ 4.9
20 reviews
127 sentences
Scores by Category
From 20 reviewsClient Communication
Carabin & Shaw maintains generally strong communication, with proactive updates and a commitment to keeping clients informed, though response times can vary.
"They took the time to explain everything clearly, kept me informed throughout the process, and always made themselves available when I had questions."18 mentions
Case Management
The firm excels at comprehensive case handling, demonstrating exceptional ability to manage complex legal processes with attention to detail.
"Their attention to detail and dedication gave me confidence and peace of mind during a stressful time."5 mentions
Attorney & Staff Quality
"From the very beginning, their team was professional, knowledgeable, and truly cared about my case."15 mentions
Case Outcomes & Results
"I was recommended directly here by my friend named Josh, without everyone's help here I would have not had help to fight for my case."13 mentions
Trust & Character
"I had an excellent experience with Carabin Shaw, PC."40 mentions
What Clients Say
They fight hard for my case
Kept me informed throughout the process
Truly cared about my situation
Frequently Asked Questions
How quickly does Carabin & Shaw respond to client calls and messages?
Response times are moderate, with a 5.8/10 score indicating some delays. Clients report mixed experiences, with some feeling well-supported and others experiencing communication gaps.
Does Carabin & Shaw update clients without them having to ask?
The firm scores 8.3/10 for proactive updates, suggesting generally consistent communication. Most clients feel informed, though some have noted needing to initiate contact themselves.
Does Carabin & Shaw coordinate with insurance, doctors, and other parties so you don't have to?
With a perfect 10/10 score for handling moving parts, the firm appears highly effective at managing case logistics and coordinating necessary interactions on behalf of clients.
How knowledgeable and experienced are the attorneys at Carabin & Shaw?
The attorneys receive a perfect 10/10 for legal knowledge, with clients consistently praising their professionalism and expertise in handling cases.
Does Carabin & Shaw fight hard for the best possible outcome for clients?
The firm scores 10/10 for fighting for clients, with multiple testimonials indicating attorneys go above and beyond to advocate for their clients' interests.
Can you speak directly to your attorney at Carabin & Shaw, or only support staff?
Direct attorney access is limited, scoring 5/10. While some clients appreciate specific attorney interactions, others report being primarily directed to support staff.
How good is the support staff at Carabin & Shaw?
Support staff receive a perfect 10/10 score, with multiple clients specifically praising individual paralegals and team members for their professionalism and care.
Do clients get good outcomes with Carabin & Shaw?
Case outcomes are mixed, with a 5.7/10 result quality score. While some clients report satisfactory settlements, others express disappointment with final compensation.
Strengths
- Comprehensive case management with immediate client support
- Highly knowledgeable and professional legal team
- Genuine commitment to treating clients with respect
Watch Out For
- Inconsistent settlement outcomes
- Limited direct attorney accessibility
- Occasional communication response delays
Who Is This Firm For?
Best for Supportive Staff
Car accident victims seeking comprehensive legal support and personalized representation
Case Types Mentioned
Client Voices
"From the very beginning, their team was professional, knowledgeable, and truly cared about my case."
"He went above and beyond to correct this."
"I want to give MAJOR kudos to my paralegal Jennifer Nolan."